Probing For Needs
-> together with the customer, discover their needs!There are many different reasons why people buy what they buy. The challenge is to find out what their personal motivation is for wanting to buy.
Each person is driven by their own needs and wants, as well as their specific personality traits and personal situation.
It's about needs based selling!
What kind of phone do you currently have?
What can I do for you today?
What would you like to be able to do?
The idea is to ask specific open-ended questions to figure out their needs!
Next week is Part 3 Presenting Value
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